Step by step
How vehicle import works.
Step by step to your desired vehicle from the EU - transparent, professional and with personal support.
Phase 1 - Preparation
Choose your desired vehicle
Choose your desired vehicle on mobile.de, autoscout24.de or autoscout24.at. Other EU platforms are possible on request. Simply copy the listing link.
Calculate total costs
Paste the link into our NoVA calculator. We automatically calculate all costs: vehicle price, NoVA, transport and our service fee - transparently and without hidden charges.
Place your order
Check the vehicle data and cost breakdown. If everything fits, place your order on our website in just a few clicks.
Phase 2 - Handling
Order created & dashboard access
Your order is created and you receive access to our Autohaus Zwer Connect dashboard.
Prepayment invoice & power of attorney
You pay the prepayment invoice within 7 days and grant us power of attorney so we can contact the dealer and handle the necessary administrative steps in your name.
Contact with the dealer
We coordinate with the dealer and organise the purchase contract, which we make available to you in the dashboard.
Inspection (optional)
If you selected an inspection, we organise it with our partner DEKRA and the car dealer. If you are not satisfied with the inspection result, you can cancel the order at this point and only the inspection costs apply.
Contract completion
You send us the signed purchase contract, we complete the purchase with the dealer on your behalf and begin the preparation work.
Administrative tasks
After you have transferred the purchase price to the dealer and confirmed the payment to us, we request the foreign documents and handle activation in Austria. This includes rewriting vehicle documents, paying NoVA and activation in the approval database.
Phase 3 - Delivery
Document shipment & registration
We send you the original papers, including the newly issued Typenschein, so you can register the vehicle. If you have a property or parking space where the vehicle can temporarily stand without registration, immediate transport is possible and can speed up the overall process.
Shipping by carrier
Depending on the selected shipping method, we commission professional and insured transport from the dealer to your home. We contact you beforehand to clarify the details.
Vehicle handover
The carrier delivers your car to the specified location. Once you receive the vehicle, the process is complete.
In view. Live.
Autohaus Zwer Connect
Your personal dashboard gives you maximum transparency throughout the import process. Track every step in real time.
Real-time tracking
Track the progress of your import live
Document management
All important documents in one place
Transparent communication
Automatic notifications at every milestone
Task overview
See which steps are done and what is still pending

